Our mission – what is ‘IMPACT’ trying to achieve?

IMPACT believes that ‘good support isn’t just about ‘services’ – it’s about having a life.

In pursuit of this wider vision of adult social care, key objectives for the new centre are to enable practical improvements on the ground, and make a crucial contribution to longer-term cultural change, by:

  • Supporting more widespread use of evidence in adult social care, leading to better care practices, systems and outcomes for people who use services, their families and communities
  • Building capacity and skills in the adult social care workforce to work with evidence of different kinds to innovate, improve care and deliver better outcomes
  • Facilitating sustainable and productive relationships between the full range of adult social care stakeholders to co-create positive change/innovations and improve outcomes for people using adult social care and their families
  • Improving understanding of the factors which help and hinder the implementation of evidence in practice, and using this to overcome longstanding barriers to positive change

Our core beliefs – what is guiding our thinking?

We believe that:

  • How we design and deliver adult social care can be improved by drawing on evidence of what works
  • ‘Evidence’ should include different types of research evidence, as well as the lived experience of people using services and their carers, and the practice wisdom of social care staff
  • Adult social care is very fragmented, and we stand the best chance of making a difference if we find ways to come together to work on common problems and solutions
  • Different groups of people have different levels of power, and some voices are heard less often than others.  Trying to hear as many different voices as possible and to reduce traditional power imbalances is not only morally right, but will also maximise the evidence and expertise available to us to make a difference

Our values – our work will be based on:

  1. Trust – reciprocity over time and ‘showing not telling’ the outcome of people’s involvement
  2. Inclusivity – hearing ‘seldom heard’ voices, working with marginalised communities and recognising intersectionality
  3. Respect – co-production takes time and effort: we recognise the commitment of participants and will pay for time devoted (where people are not already funded)
  4. Being embedded – work with existing networks, groups and identifying the significance of local contexts
  5. Collaborative – our approach emphasises partnership across the adult social care sector, not competition